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Contact Us - Oi2.store

We're here to help! At Oi2, we're committed to providing excellent customer service. If you have a question about your order, need help with a product, or want to share your feedback, please don't hesitate to reach out.

How Can We Assist You?

We offer several ways for you to contact us:

Email: For order inquiries, product questions, returns, or general feedback, please email us at zeroeyetwo@gmail.com. We aim to respond to all emails within one business day. Please include your order number (if applicable) in your email to help us assist you faster.
Phone: For urgent matters or if you prefer to speak with someone directly, you can call us at +92 309 1118880 Our team is available.
[Optional: Live Chat]: For immediate assistance, click the "Live Chat" button in the bottom right corner of your screen. Our live chat agents are available.

Our Contact Information:

Store Name: Oi2.Store
Email: zeroeyetwo@gmail.com
Phone: +92 309 1118880

1. General Information OI2 Store is an online store offering a variety of products in three categories: mobile accessories, home decoration, and baby toys. We strive to provide accurate product information, pricing, and availability. However, we reserve the right to correct any errors or inaccuracies at any time. 2. Products Product Descriptions: We make every effort to accurately describe our products. However, slight variations in color, size, or appearance may occur. Images are for illustrative purposes only and may not perfectly represent the actual product. Product Availability: Product availability is subject to change without notice. We do not guarantee that all items listed on our website will be in stock. If an item you ordered is unavailable, we will contact you to offer a replacement, a similar product, or a full refund. Age Restrictions: Some baby toys may have age recommendations or restrictions. Please ensure you select appropriate toys based on the child's age and developmental stage. 3. Ordering and Payment Order Placement: When you place an order on our website, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order at our discretion. Pricing: All prices are displayed in [Currency] and are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders arising from such errors. Payment Methods: We accept [List accepted payment methods, e.g., credit cards, debit cards, online payment gateways]. Payment is processed securely. Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order, but confirms that we have received it. A contract between us is formed when we dispatch the goods to you. Order Cancellation: You may cancel your order before it is shipped. Once shipped, our return policy applies. 4. Shipping and Delivery Shipping Costs: Shipping costs will be calculated at checkout and will vary depending on your location and the shipping method selected. Delivery Time: Estimated delivery times are provided for informational purposes only and are not guaranteed. Actual delivery times may vary due to factors beyond our control, such as shipping carrier delays or unforeseen circumstances. Delivery Address: Please ensure you provide a correct and complete delivery address. We are not responsible for orders shipped to incorrect addresses provided by the customer. International Shipping: [If you offer international shipping, include details about customs duties, taxes, and other applicable fees, which are the responsibility of the customer]. 5. Returns and Refunds Return Policy: [Clearly state your return policy, including the timeframe for returns, conditions for returns (e.g., item must be unused and in original packaging), and any restocking fees]. Refunds: Refunds will be processed after we receive the returned item and verify its condition. Refunds will be issued to the original payment method. Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately with photos or videos of the issue. We will arrange for a replacement or a full refund. 6. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of OI2 Store and is protected by copyright and other intellectual property laws. You may not use any content from this website without our prior written consent. 7. Privacy Policy Your privacy is important to us. Please review our Privacy Policy [link to your Privacy Policy] to understand how we collect, use, and protect your personal information. 8. Disclaimer We make no warranties, express or implied, about the products or services offered on this website. To the fullest extent permitted by law, we disclaim all liability for any damages arising from the use of this website or the purchase of our products. 9. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. 10. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time without notice. Any changes will be posted on this website. Your continued use of the website following the posting of changes constitutes your acceptance of the revised Terms and Conditions. 11. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at Help : +92309-1118880 Email: zeroeyetwo@gmail.com